Terms and Conditions

Terms & Conditions – Embrace Bohemia

Last updated: October 2025

Welcome to Embrace Bohemia. By using our website www.embracebohemia.com.au and purchasing our products or services, you (“customer”) agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • Embrace Bohemia (“we”, “us”, “our”) is operated in Australia.
  • ABN: 62103810146
  • By purchasing from us, you confirm that you are at least 18 years old or have parental/guardian consent.
  • These Terms & Conditions apply to all website visitors, customers, and subscribers.

2. Products & Services

  • We offer crystals, spiritual tools, subscription boxes, and digital resources.
  • Crystals are natural products. Variations in size, shape, colour, and texture are expected and are not considered faults.
  • All metaphysical and healing information provided is for educational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease. They should never replace professional medical advice or treatment.

3. Orders & Payments

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated.
  • You agree to provide accurate payment and billing information when placing an order.
  • Once your order is placed, you will receive an email confirmation.
  • We reserve the right to refuse or cancel an order if we suspect fraud, error, or misuse.

4. Subscription Boxes

  • Our subscription boxes are billed on a recurring basis (monthly)
  • You may cancel your subscription any time before the next billing date.
  • If you need to pause or suspend your subscription, you can do so through your customer account or by contacting us. A suspension request must be submitted before your next billing date to take effect for that cycle.
  • While your subscription is suspended, you will not be charged or receive boxes until you reactivate it.
  • Once a box has been processed or shipped, we cannot issue a refund for that cycle.
  • Limited-edition or first-drop boxes are subject to availability and may sell out.

5. Shipping & Delivery

  • We currently only ship within Australia
  • Standard and express shipping options are available and calculated at checkout.
  • Future International customers are responsible for any customs fees, duties, or taxes charged by their local authorities.
  • Delivery times are estimates only. We cannot guarantee arrival dates due to postal or customs delays.
  • Once your order leaves our warehouse, responsibility for the package passes to you, the customer.

6. Returns & Refunds

  • Because our products are unique, all sales are final unless an item arrives damaged or incorrect.
  • If your order arrives faulty or incomplete, you must contact us within 7 days of delivery with photos of the issue.
  • If a return is approved, items must be unused, in original condition, and returned within 14 days.
  • Customers are responsible for return shipping costs unless otherwise required by Australian Consumer Law.

7. Liability Disclaimer

  • Our crystals and spiritual tools are intended as complementary wellbeing supports only.
  • We make no guarantees about the outcomes of using our products.
  • We are not responsible for any injury, loss, or damage that may result from the use or misuse of our products.

8. Intellectual Property

  • All content on our website, including product descriptions, logos, artwork, photography, and designs remain our property.
  • You may not copy, reproduce, or distribute our content without written consent.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Queensland, Australia.
  • Any disputes will be resolved under Australian jurisdiction.

10. Contact

If you have any questions about these Terms & Conditions, please contact us at:

📧 support@embracebohemia.com.au

✨ By shopping with us, you are supporting a small business dedicated to creating sacred tools for transformation. We thank you for being part of our journey.